1. How many free display racks can I get?
- One (1) free rack per customer on orders over $300.
2. If I bill through ACE, House Hasson, True Value or Do It Best, can i place an order online?
- Yes. You will have the option to bill through ACE, House Hasson, True Value or Do It Best when you checkout
3. How do i know what Keyless Remote i need?
- The easiest way to match up one of our remotes to the one you need is by the FCC ID number.
4. When will my order ship?
- Orders placed online or by fax before 3 pm PST will be shipped out the same day.
5. Can i return keys that i haven’t sold?
- You can return uncut keys as long as they have not been discontinued and are still on their card.
-We ship Monday – Thursday and Saturday. We do not ship orders on Friday. Orders places on Friday will be shipped out on Saturday with the exception of larger orders that need to be shipped UPS. Those will be shipped out on Monday. *Orders shipped on Saturday will be shipped via USPS priority and you should receive it on Monday.
-We offer free shipping on orders over $50. Our standard shipping includes:
- USPS Priority: 2-3 days anywhere in the country.
- UPS: 1-7 days depending on where we are shipping too.
- OnTrac: Overnight anywhere in California, Nevada (major cities), Oregon and Washington.
*We can expedite your package for an additional charge.
*Most orders shipped out on Saturday are delivered on Monday however, orders shipping across the country may take an extra day.
-If you place an order on Friday or Saturday and are billing through Orgill, please note that your order will be processed and shipped on the next business day.
-We do not offer tech support and maintenance for key machines. Please content the manufacture for help.